Refund Policy

Thank you for choosing our services. We strive to provide you with high-quality service and exceptional customer experience. Please read our No Refund Policy carefully before using our services.

Two people shaking hands in agreement.

1. Scope of our Refund Policy : 

This policy applies to all services we provide, whether accessed through our website or any other platform.

2. Non-Refundable Services: 

All services are non-refundable, and we do not offer refunds for the following:

  • Services that have been rendered or partially rendered.
  • Customized/personalized services that have been tailored specifically for you.
  • Services purchased during promotional or discounted periods unless explicitly stated otherwise.

3. Refund Exceptions:

 We may consider refunds in the following exceptional circumstances:

  • If there is a genuine issue or defect with the service that was not disclosed at the time of purchase.
  • If there are legal requirements mandating refunds under specific circumstances.

4. Process for Refund Consideration: 

To request a refund under the above-mentioned exceptions, please contact us within five days of using our services. Provide detailed information about the issue, including relevant documentation.

5. Refund Discretion: 

All refund requests are subject to our discretion. We reserve the right to deny refund requests that do not meet the criteria outlined in this policy or show evidence of misuse, abuse, or fraudulent activity.

6. Payment Disputes: 

In the event that a customer initiates a chargeback without following the procedures outlined in this No Refund Policy, we reserve the right to pursue legal action to recover the disputed amount and any associated costs. Chargebacks should only be initiated after contacting us and attempting to resolve the issue by our policies. Any unauthorized chargebacks or payment disputes that violate our terms may incur additional legal fees and penalties.

7. Policy Updates: 

We reserve the right to modify or update this No Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By using our services, you acknowledge that you have read, understood, and agree to abide by this No Refund Policy. If you have any questions or concerns regarding this policy, don’t hesitate to contact us for clarification before using our services.

Thank you for your understanding and cooperation.

AFSOHA Multiservices

914-863-1199 | [email protected]